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• Help!  I can not retrieve my order?
Make sure you have enter a valid Order ID and e-mail address you entered during checkout. To double check, you can find your Order ID and the e-mail address you used for your order in the "Order Receipt" that you received by e-mail. If you did not received a copy of your Order Receipt by e-mail, then you may have mis-typed or entered your e-mail incorrectly. Please feel free to contact us if you need any help retrieving your order.

• How long will it take for my order to arrive once it's shipped?
Delivery time will depend upon the shipping method. See table HERE for approximate delivery time. Kindly note, international orders may take longer if there are carriers and customs hold-ups.

• How do I return or exchange an item I purchased?
For return & exchange instructions, please follow instructions HERE.