Privacy Policy

MadameMadeline.com ("Site," "we," "us," or "our") respects and are committed to protecting your privacy. That is why we have adopted this Privacy Policy. This Privacy Policy is intended to explain our privacy practices and inform you as to:

  • The kinds of personal information we collect from users of the Site and how that information is collected;
  • How we use your personal information;
  • The circumstances under which we disclose personal information to third parties;
  • How you can access, update or delete any personal information collected about you by us; and
  • The mechanisms we have implemented to protect your personal information.

We promise that we will take steps to use your personal information only in ways that are compatible with this Privacy Policy. The following policies are only to transactions made and data gathered on web pages, newsletters, discussion lists and opt-in announcement lists owned and operated by us and does not apply to any other transactions, information, web site or Internet, telephone or offline point of contact between MadameMadeline.com and you or other consumers.  As we continue to develop our Site and take advantage of technologies to improve the services we offer, this may change. Such revisions shall be effective to you immediately upon posting.  We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

This Site is offered and made available only to users 18 years of age or older. If you are not yet 18 years old, please discontinue using the Site immediately, or if, for any reason, you do not agree with this Privacy Policy, please do not participate in the features, activities and services that require you to provide your personal information. This Privacy Policy is a part of the terms and conditions which are set forth in our Terms of Use Agreement. Both the Privacy Policy and Terms of Use Agreement are legally binding on all users. By using this web site, you consent to this Agreement and to the collection and use of information by MadameMadeline.com as specified below.


Effective date: May 23, 2018

For the purposes of the EU General Data Protection Regulation (GDPR) (EU) 2016/679, the responsible entity is:

Madame Madeline LLC
Po Box 5517
Hacienda Heights, CA 91745 USA

If you are from the European Economic Area (EEA), Madame Madeline legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

  • We need to contact you regarding order related information.
  • You have given us permission to do so.
  • The processing is in our legitimate interests and it’s not overridden by your rights.
  • For payment processing purposes.
  • To comply with the law.

Retention of Data

Madame Madeline will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Madame Madeline aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Madame Madeline relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

If you have any questions or concerns about our policies, please click here to contact us.
 

What information are you collecting and how are you collecting it?

Every computer connected to the Internet is given a domain name and a set of numbers that serve as that computer’s "Internet Protocol" IP address. When a visitor requests a page from any Web site within the MadameMadeline.com, our Web servers automatically recognize that visitor’s domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We use this information to examine our traffic in aggregate, and to investigate misuse of the MadameMadeline.com, its users, or to cooperate with law enforcement. We do not collect and evaluate this information for specific individuals. Our Web servers do not record e-mail addresses of the visitors.

What are cookies?

From time to time, MadameMadeline.com or its advertisers may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer’s hard drive. A cookie can’t read data off your hard disk or read cookie files created by other Web sites. Cookies do not damage your system. We use cookies to identify which areas of MadameMadeline.com you have visited or customized, so the next time you visit, those pages may be readily accessible. Our advertisers may also use cookies to ascertain how many times you’ve seen an advertisement. MadameMadeline.com and/or our advertisers may use this information to better personalize the content, banners, and promotions that you see on our site. You can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our Site and other Web sites may be diminished and some features may not work as intended.

What information do you collect when I register for something?

MadameMadeline.com offers access to some services that are free but that require registration. We may use your registration contact information to send notification of MadameMadeline.com products and services by e-mail. We use your IP address internally and share it with third parties for reporting and statistical purposes.

What other information do you request?

We may also request your e-mail address for the purposes of conducting a survey or to provide additional services (for example, subscriptions to e-mail newsletters, announcement lists or information about new products). Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested.

We may from time to time send e-mail announcing new MadameMadeline.com products and services. Except as stated above, MadameMadeline.com will not send you e-mail that you have not agreed to receive.

When you enter a contest or other promotion, we may ask for your e-mail address so we can administer the contest and notify winners.

Who do we share our information with?

Companies That Help Deliver MadameMadeline.com Products or Services

Sometimes we hire companies to help us deliver products or services (including processing your transaction, vendor direct shipping, credit card authorization and fraud prevention).  In those instances, we need to share your information with these companies.

Companies Offering Promotions, Products, or Services

On occasion, MadameMadeline.com may share your information, unless you elect not to have us do so, with other unrelated outside third parties selected by us, so that these third parties can directly market their products or services via e-mail and/or postal mail.

Third-Party Advertisers

Once you’ve clicked on a third-party advertisement and have left our Web site, our Privacy Policy no longer applies. You must read the privacy policy of the advertiser to see how your personal information will be handled on their site.

Content Partners

On some of our sites, we provide content that is created by a third-party partner Web site. In some instances the third-party sites will collect information in order to facilitate the transaction or to make the use of their content more productive and efficient. In these circumstances the information collected is shared between MadameMadeline.com.

MadameMadeline.com may provide you with a link to the supplier of that product so that you may get further information. If you link to the supplier’s site, the supplier may collect or receive information about you.

You also may make a purchase from MadameMadeline.com through a link from another Web site or search engine and may use their express checkout tool to do so. When you do, please be aware that both MadameMadeline.com and that Web site or search engine will receive your information.

Mandatory Disclosures Required By Law

MadameMadeline.com will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

1) Conform to the edicts of the law or comply with legal process served on MadameMadeline.com,

2) Protect and defend the rights or property of the MadameMadeline.com of sites and related properties, or visitors to the MadameMadeline.com of sites and related properties,

3) Identify persons who may be violating the law, the MadameMadeline.com Terms of Use Agreement, the rights of third parties, or otherwise misusing the MadameMadeline.com or its related properties,

4) Cooperate with the investigations of purported unlawful activities.

Your Control Over Your Personal Information

Opt-Out/Changing Your Status

At any time, you can change choices you have previously made as to the use of your personal information. Every communication MadameMadeline.com sends you will contain a clearly worded "Opt-Out" or "Unsubscribe" link allowing you to withdraw your permission for future mailings. Alternatively, you can send a blank e-mail admin@MadameMadeline.com and type "Remove" in the subject field. This system is automated and must be contacted from the email address you wish to have removed. Permission changes will be honored as soon as possible after receipt. Please allow five to seven days for processing. Permission changes will however not affect any information which you provided to us and which we previously shared with our Content Partners.

Editing Your Profile

If you are a registered member, you have the ability to review and correct your personally identifiable information at any time. Simply sign into the site and you can change your e-mail type information, sign-in, and e-mail permissions.

OTHER MATTERS

Data Security
MadameMadeline.com is committed to doing its best to maintain the security of information collected on our site.
While no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to put in place the appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.  When you place orders for purchased products or access your payment information, we use industry standard SSL (Secure Socket Layer) encryption technology to protect the storage and transfer of your data from unauthorized parties. Encryption is a process by which a message or information is scrambled while it is in transit to our website SSL codes the information transferred between you and the server, rendering it unreadable to anyone trying to intercept the information. In addition to our online security efforts, we take steps to protect your personal data offline, as well. All sensitive information and/or systems that house that information (i.e., computers or filing cabinet) have physically restricted access in our offices. Employees are granted access on a need-to-know basis pursuant to specific job function requirements (for example, a billing clerk or a customer service representative). Furthermore, ALL employees are kept up-to-date on our security and privacy practices through periodic training sessions in an effort to keep security awareness levels high.

Changes to the Privacy Policy
MadameMadeline.com will occasionally update this Privacy Policy in response to changing business circumstances and legal developments. If there are material changes to this Policy or in how MadameMadeline.com uses your personally identifiable information, MadameMadeline.com will prominently post such changes prior to implementing the change. MadameMadeline.com encourages you to periodically review this Policy to be informed of how we are protecting your information.

Information About Children
We are committed to protecting the privacy and rights of children online. We believe that children should be able to use the Internet in a safe, productive, and efficient manner and should be afforded the highest protection available with respect to their personal information. The Children’s Online Privacy Protection Act ("COPPA") took effect on April 21, 2000 and imposes certain requirements on Web sites directed toward children under 13 that collect information on those children, or on Web sites that know they are collecting information on children under the age of 13. It currently is MadameMadeline.com’s policy not to collect personal information on any person under 13. To learn more about COPPA, consult the Federal Trade Commission’s COPPA Web Site www.ftc.gov or you may call 202/FTC-HELP.
By using this web site, you consent to this Agreement and to the collection and use of information by MadameMadeline.com as specified above.